A mosAIQ agent has a defined trigger, approved context, permitted actions, escalation rules and an outcome it is expected to produce.
Each agent is deployed for one defined responsibility and works with others only through controlled handoffs.
Policies, account data, workflow stage and prior communication—only what the implementation permits.
Draft, respond, update, schedule, route, reconcile or escalate—not “do anything.”
Actions, exceptions and outcomes are recorded so performance can be reviewed and improved.
One defined task, one controlled system interaction and one measurable result.
Several agents coordinate across a complete business process.
mosAIQ monitors performance, reviews exceptions and expands the system over time.